Excellent customer service
We recently purchased a Jeep from Lava Motors for our son’s graduation. Zack and his team were very knowledgeable and helpful! In addition, their customer service is outstanding. We would absolutely purchase another vehicle from Lava Motors along with recommending them to friends or family.
Just bought my 2011 Ford Edge from Lava Motors, and as a another customer wrote regarding Zach/owner being a rarity in the used car field it's TRUE! First time meeting him he was down to earth and assuring and no pressure regarding my purchase. Zach indicated that there were a few thing that needed to be taken care of prior to me picking up the vehicle which many others would NOT have done. He also worked with me on getting my vehicle to its new home due to circumstances. Oh! and by the way I do not care much for used car sales men, Zach is a breath of fresh air in this industry and their prices are very reasonable. I would purchase another vehicle from Lava motors when the time comes. Thank you Lava Motors! Be on the look out for Lava Motors II.
Our response: Thank you very much for your business we really appreciate it thank you very much for the recommendation it was honor To do business with you if you need anything anytime will be here for you have a wonderful weekend Sincerely Zack
2013 GMC Sierra
Zack is one of the best people I have ever worked with. He is a true professional who is willing to work with his clients. He is always fair and never uses pressure tactics to sell a vehicle. The vehicle was completely cleaned and thoroughly checked and was ready for pick up on the date and time we agreed to. This is my second vehicle I have purchased from him, and can see myself buying additional vehicles from him in the future. Thank you once again Zach!!
Our response: Thank you very much for your business we really appreciate it thank you very much for the recommendation it was honor To do business with you if you need anything anytime will be here for you have a wonderful weekend Sincerely Zack
I should have written this review a few weeks back but needed to sit back and reflect on my experience with Lava Motors. I have never dealt with a dealership that allowed me to look at the vehicles on the lot without rushing out to ask a bunch of questions or pressure me into sitting down to purchase a vehicle. I truly appreciated that. However when it was time to make a purchase you will not find more helpful people. From the owner Zak to the mechanics I was amazed at the willingness to answer questions about the vehicle I was purchasing. I can't say enough about how honest and forthcoming they all were about the vehicle. It resfreshing to find a dealer that wasn't simply concerned about making money and treating customers as if they were just a number. I would recommend Lava Motors to anyone looking for a vehicle simply so they can experience what a truly wonderful group of people they are.
Our response: Thank you very much for your business we really appreciate it thank you very much for the recommendation it was honor To do business with you if you need anything anytime will be here for you have a wonderful weekend Sincerely Zack
I bought a Ford truck from Lava Motors the day after Christmas. I had a very good experience. They gave me a great price and put a new battery and new brakes on it that day even though i didnt ask them too. They were so easy to work with and the whole experience was the best that I ever had working with a car salesman. Overall I highly recommend buying your next vehicle there!
I just helped my fiancé buy preowned Volvo from Zack and his staff. My experience there was undescribable. No games no hidden fees and a awesome Car. If you see a car on his lot that you want go get it you won’t be disappointed thanks again for the awesome experience.
We bought a Jeep from here. We had some issues with no warranty after about 4 months. I did write a review about it because I was upset. Zake got ahold of us within min of the review. He had us bring it in and he fixed it for us. He really went above to take care of us. We def will do business here again. I give him 5 stars for sure!!!
We bought an older jeep from lava. They were wonderful. Although now going into 4 months something is going on with the front end. Also battery light is on. Replaced the battery so thinking maybe it’s the alternator. Just not happy having now a Jeep sitting in my driveway till we find a mechanic. Just figured we could go a little while being able to drive it. I really needed a reliable vehicle and thought that we would be set for awhile and it stinks.
I am extremely happy with my recent purchase and their customer service is exceptional! They are professional, friendly and genuine which are nearly impossible qualities to find when purchasing a used vehicle these days.
We did have very good experience buying a Jeep from here. Although now going into only about four months some things are going on with it. Something in the front end and looks like maybe the alternator. I get it’s an older Jeep but still not to happy about having to sink a ton of money and having to find a mechanic already to work on it. We actually thought we had a reliable vehicle for at least a little while.
I bought a low mileage vehicle from Lava , which looked great in the photos. When I arrived it still was very clean. I am very picky with my vehicles, so naturally after I decided to make the purchase, I began to do a close inspection. I found a few flaws not to my liking, so I brought it to their attention. They fixed them promptly and made me very happy. The staff works very well together and makes buying a used vehicle a positive experience. Thank you Lava!
I cannot THANK Emelia in the office enough for my experience from start to finish on the purchase of my 2014 Ford Expedition. She has gone above and beyond her job to ensure my complete satisfaction! I LOVE my new Truck and its ALL THANKS TO LAVA MOTORS! I HIGHLY RECOMMEND Purchasing a Quality Vehicle From LAVA MOTORS in CT!
We can not say enough about the customer care treatment and service from Zack and his staff. Zack went out of his way to make this an unforgettable moment for our daughter as this is her first vehicle. The time and effort they took to make this happen is beyond words. The rave reviews that are posted here mirror our experience. Highly recommend Lava Motors to anyone looking for a high quality used vehicle. We would like just to express our thanks to Zack and his staff once again for everything.
Unfortunately the car I bought juddered when I got it onto the highway. Brought it straight back, Zack took it for a spin with his mechanic. He came back and said sorry, there's an expensive-to-fix issue we didn't spot (nor did the mechanic down the road I paid to inspect it, BTW). He refunded me my money, plus the cost of my inspection, plus 100 for my trouble, both of which he volunteered without asking, as I'd made two trips from an hour and a half away. I was sad not to get the car but very impressed with Zack's handling of the situation: I'd bought the car with no warranty, so he could have told me to take a hike.
Wish I could give more than five stars on my review!!.. We were in the market of buying my husband a jeep for awhile.. Only wish we knew about Lava Motors from the beginning, this way we would of avoided all these other dealerships with the double-talking salesmen and over-priced vehicles, we had to endure with.....You won't find that here!!! Have to say, have never seen a car dealership quite like this one. Once my husband & I met Zack, the owner, we knew we were in good, honest hands...No high sales pitch, no pressure, and great prices! Zack and the team that works for him are great, genuine people...Of course my husband found the jeep that he was so looking for, and the entire purchasing process was SO EASY!!! Here's a first, my husband couldn't wait to get to work today, just because he is driving his new jeep!! Will be telling friends and family about Lava Motors, and we highly recommend before going to any other dealership to come here first!!! you will save time and money!!! THANK YOU Zack, for making , our car buying experience such a positive happy one!!!!! When we are in that beautiful Canton area, driving our jeep, we will stop by for a Hello !!! Thanks.
Lava Motors is hands down the best place to get your new ride. The owner is very friendly, knowledgeable, and accommodating. He is 100% involved with his customers from the start. He honors his word, will go far out of his way to make sure your happy, and certainly goes the extra mile. I know used car salesman traditionally have a bad reputation but you can trust these guys. They know what they are doing and pride themselves on customer satisfaction.
My Lava Motors experience
One of my least favorite things to do is car shopping. After going to several used car dealers we ended up at Lava Motors. BEST experience ever!! Zack and his staff were the epitome of professional and made then entire experience seamless. I would strongly recommend Lava Motors to anyone,
I'd give Lava 6 stars if I could. Zach and his staff are awesome and super helpful. I just bought an '07 Audi A6 and have never felt more comfortable with this purchase compared to anything I've bought in the past. These guys will take care great of you and always have a great selection of cars. I'd recommend this place to everybody I know. THIS is the place to buy a car.
If you are reading this, continue finish reading this, decide what kind of car you want and WAIT until it ends up at this place of business. Then come here, look at it, drive it - hassle free I might add - and buy it. You need look no further. Zack and his team were friendly, knowledgeable and came with no high pressure pitch. On the day of my visit, Zack was not there, but one of his mechanics actually came out of the garage and asked me if I had any questions. Who does that anymore?! I was there to drive something for my daughter that she would like and that I would agree to, liked it, drove it, heard a noise under the hood and had other questions. I e-mailed Zack a few times over the course of the next few days and he always got back to me same day. He answered all of my questions, explained the noise under the hood and flat out fixed it - made it go away! We drove over an hour to come here to buy it. Within 2 weeks of purchase, one of the lights came on, brought it to my local guy who wanted an awful, awful lot of money for labor and part replacement. Called Zack and explained the problem. He suggested I try something first to see if it would go away. It didn't. I brought it in and he fixed it for less than what he had ballparked me and 1/3 of what my local dealer was going to charge. 5 STAR review for sure! Pleasure doing business with you.
I recently went to Lava Motors with my son to purchase his first car. It's always a scary thing but Zach and his whole crew have made it the most enjoyable experience. Even with a few bumps in the road they went above and beyond to make sure everything was taken care of. To have a dealer make you feel like they were putting there own child behind the wheel of a new car is unheard of these days until I came to Lave Motors. I would highly recommend them, and have to anyone looking for a trustworthy and easy purchase on a vehicle.
Top notch very friendly an honest we drove 2 hours for a BMW it's so clean an nice like new there was a problem with it that we would not have known with out it being up on a lift the owner told us he couldn't sell it to us like that, so they fixed it up 100% before we brought it home. It is worth the travel to do business with great honest people we highly recommend Lava motors it's on fire!
Our response: Thank you very much for your business we really appreciate it and thank you for driving 3 an a half hours to come see us it was a pleasure and an honor doing business with you guys and please if you need anything anytime will be here for you have a wonderful day
Another Bravo for Lava Motors
All the 5 star rave reviews for Lava Motors are absolutely true. The experience I just had purchasing a 2008 Subaru outback from them was amazing. Zack is all they say he is - he has great cars at excellent prices and absolutely wants to make his customers happy. I will return when I need another vehicle and absolutely recommend Lava to anyone I care about who's purchasing a car.
Our response: Thank you very very much for your business we really appreciate it and it was pleasure and an honor doing business with you guys enjoy your Subaru and please if you need anything anytime will be here for you thank you again for the great feedback and have a wonderful day
I highly recommend Lava Motors to anyone looking to purchase their next vehicle. Zack and his staff are friendly, attentive and treat you like a member of the family. I visited Lava Motors again just a few days ago after having browsed a Passat back in June (which sold the next day). Zack remembered me right off the bat and welcomed me once again. I was fortunate to find a newer Passat that had just come in with equal low mileage at a great price. Zack had even insisted that I have a slice of his pizza that he and his staff were having for dinner! Who does that? Family, that’s who. Thank you again Zack!
Zach was great to deal with. Straight forward no bull. I mentioned the bushings were squeaking and they replaced them right away and he also gave us a brand new doughnut and tools without us needing to ask. The car is running great. I definitely recommend Lava to friends and family.
Our response: Thank you very much for your business I am very glad to hear you are happy with our service really it was on her to do business with you thank you again for choosing us and thank you for the feedback and have a wonderful day
Zach was really great to work with. Replaced bushing right away and got a new donut and tools without us even asking...and the car is great!
Our response: Thank you very very much for your business and thank you for choosing Lava Motors it was pleasure and honor doing business with you guys please if you need anything anytime just let us know have a wonderful day
I bought a 2007 Volvo S40 from Lava...I couldn't be more happy with their service and I couldn't be more happy with the car. Highly recommend them and definitely will be back. Great experience!
Excellent Car Dealership
Logan ( young salesman) greeted us like we were old friends, very personable, knowledgeable, upbeat and positive. Answered all our questions and really gave us a good feeling about the dealership. Then we met Zack, the owner. Very thoughtful, honest and fair guy. When we went to pick up the truck we purchased, he wasn’t pleased with the quality of the detail. He spent 30 minutes detailing it himself! He introduced us to his beautiful family and is clearly focused on quality and customer satisfaction. I’ve bought several cars and dealt with many dealerships in 30 yrs, Lava Motors is by far the best car buying experience I’ve had. Do yourself a favor, before you buy a used car elsewhere, go see Zack at Lava Motors.
David J Bostic PT
Our response: Thank you very very much for your business we really appreciate it me and my team we are happy to work with you anytime it was pleasure to do business with you and on her please if you need anything just let us know have a wonderful day
Our son purchased a nice Passat from Lava Motors and the experience was great. Knowing that this was his first car, Zach made our son feel very comfortable with the car and the price. I have never been so pleased with any other car purchase and will gladly make the 1.5-hour trip again for our other two sons if they decide to buy a used car. Zach is a class act and he made this experience very positive in many ways.
Our response: Thank you for choosing us and give us the opportunity to do business with you it was pleasure and honor doing business with you guys thank you thank you very much for everything and anytime you need us you will find us under your service
LAVA MOTORS - Review
Hello all, I would like to inform Zach of Lava motors and his crew that you guys are TOP Notch. We purchased a nice vehicle, Zach and his team went through it, safety inspected, along with getting this 2011 back to almost factory spec with ease. Any item that was in question, Zach and his team addressed it without hesitation. He made my purchase experience a pleasure and I would be pleased to additional business with Zach of Lava Motors. The car runs, drives, and looks great. Thank you again Zach. "I'll BE Back"!!
I just recently bought a Subaru for my daughter and it was a pretty flawless experience! Mo, Zack and Polly are great people! I highly recommend this place.
Our response: Thank you very very much for your business would really appreciate it it was pleasure and honor of doing business with you and please if you need anything anytime will be here for you have a wonderful evening Sincerely Zack
Great place to go, not pushy and very laid back. Bought a 2013 Subaru Legacy, love the car! Had one issue with the battery which I replaced but no questions askedwas reimbursed 100% for battery. I see why they sell them so many cars. Zach very honest and helpful along with the sales crew. Definitely recommend and I won’t hesitate to buy another vehicle from them! Thank you!!
Our response: Thank you very much for your business it was pleasure and honor doing business with you and thank you very much for your review and I’m glad you like your Subaru and I’m glad we met your expectations please if you need anything anytime just let us know have a wonderful evening
Just bought a car from Lava motors in Canton CT, although at first was nervous about purchasing a used car, they made the process simple, got a very fair deal and Zack was great to work with. highly recommend Lava motors, great prices, great service, and great cars. oh and can’t forget, a very cute mechanic :)
A couple of weeks ago we purchased a 2005 Passat from Lava Motors. Working with Zach was super easy. Before we bought it, he replaced several important (and not inexpensive) components, including the timing belt and water pump. Just the other day the check engine light came on and it was a faulty sensor and Zach fixed it no problem at no charge, even though the car was bought "as is" and not technically under any warranty. The whole buying process was wonderful and he has really taken care of us. Good car at a good price, dealing with good people, and great customer service. What more could you possibly ask for when purchasing a used car?
Our response: Thank you very very much for your business it was pleasure and honor of doing business with you and I’m glad you like your VW and you know we will be here for you anytime you need us thank you again and it was really honor to do business with you Have great weekend Sincerely Zack
An Actually Enjoyable Experience
I dont even like going into stores because someone might ask me if I "Need any help?" and I get all anxious and self conscious. So the idea of buying car had me nervous and sort of dreading it. But I kept driving by the lot and sort of scanning from time to time (I was in no hurry) and when I finally saw what I was looking for I drove home to look it up and found all the details I needed. Then I took a deep breath and drove in and asked to drive the Jeep. Zack said "sure, here are the keys I'll get you a plate." No pitch, no gimmick- just keys. From start to finish I felt comfortable and informed and they made it all so low pressure and clear and simple. Zack even bought me lunch while I waited for some forms :) I am in love with my Jeep and so relieved that it all went so easily. They even handled all the DMV stuff so it was one stop. The inventory moves fast so if you like a car- jump on it. Thanks Zack- it was, I can't believe it, a pleasure.
Great Buying Experience
Our buying experience was great. Lava motors is not a huge dealer where the customer gets lost. There wasn’t anything along the way to create any stress or doubt about our purchase. The car was detailed and manchanically right when we drove it away. The price was right, below est. worth. We’re pleased with our purchase and pleased with the customer service at Lava. Wanna buy a good running car? Check out Lava. Zach works at keeping a 5 star ranting. Thank you, Lava Motors.
A Pleasant Experience
We are from New York and bought a ‘09 Mercedes Benz E350 Wagon @ Lava. Buying this vehicle from Zach was an extremely pleasant and easy experience. There was no pressure to buy and the crew at Lava seemed to be folks who work together. Also, I noticed their garage and the workers who keep things clean. That says a lot to me about how these guys at Lava do things. It was an efficient and well run business. When we picked our car up it was detailed beautifully by a young women and the gas tank was sure to be filled. Lava Motors is a class-A run business. I am recommending them to anyone I know who might want to purchase an excellent running vehicle. They care about their customers and their reputation. Thanx Lava Motors.
Great Car buying experience!
Absolutely loved my car buying experience at lava motors! The staff were extremely knowledgeable and honest with us and was more than willing to go the extra mile to help us out. So happy with my new jeep wrangler. We had a couple issues and Zack the owner went out of his way to help us. I've been to several used car dealers and have bought a handful of cars but this was hands down the best car buying experience! Thank you for all of the help and I highly recommend this dealer to anyone looking to buy a used car.
Above & Beyond Service
We recently purchased a 2009 Subaru Forester from Lava Motors a few months back. Zack & his team were very friendly and courteous from start to finish. Lava Motors is an all around comfortable and friendly environment from the second you step foot on the lot with a good inventory at very good/fair prices. On a non-business day, an unforeseen issue happened with the car a day after we picked it up. Zack & his team immediately went to the shop on this day and diagnosed the problem. No waiting time or scheduling was needed what so ever. This vehicle was taken as priority (on a Sunday). Immediate response. Zack went above & beyond what was needed to be done for the repair as well performing some additional things to provide safe future driving of the vehicle. He truly wants the customer to be satisfied in a safe vehicle. I would definitely recommend Lava Motors to someone in the market of buying a used vehicle based on their professional staff, friendly environment & customer satisfaction. From start to finish of the transaction to even afterwards, an all round great experience. Our car is running great and we are all happy with the purchase. Thank you Zack & the entire Lava Motors Team. Keep up with the great customer experience. it speaks volumes. Mike & Cathy
Mike & Cathy Waite
Zack has a nack for finding clean, well cared for vehicles and offering them at a reasonable price. I stopped by recently, actually a few times and soon became the owner of a really clean 2003 MBZ CLK Cabriolet. His team is friendly, helpful and I was treated honestly. I recommend Lava !
Went to buy a car my mistake I didn’t call however Zack really went out of the way to help. He was more than happy to stay after hours with me to make sure we went home with a car. He was very friendly and more than helpful he even clean the car before we left in which was my fault because I didn’t set an appointment. I will buy a car again as well as recommend my friends and family. Thank you Zack for going that extra mile that was awesome. Sorry for keeping you late.
Honest and reliable dealer
Hands down best experience ever purchasing a vehicle. We have purchased many vehicles (and campers) and have dealt with many types of sales people. We were just burned by a local dealer (we live near Albany NY). We found one that Zack had for sale and messaged him because it was after business hours. To our surprise that same night Zack called us back. His prices are excellent which is why we were willing to make the drive for this vehicle. We explained our situation to him about just being burned. In the meantime he got another person interested in the same vehicle who wanted to drive from even further than us and offered to pay more then his asking price. To my surprise he gave me first refusal instead of taking the opportunity to make more money. We found two minor things wrong with the vehicle when we got there, he immediately had his mechanic pull it in and fix it on the spot. One item they couldn’t get the part for he gave us cash for the part plus labor even though I was doing it myself. As long as he’s in business he will have us as repeat customers, this was hands down the best dealer experience we’ve ever had and so worth the 2 hr drive. This is coming from a master tech mechanic who has Owned over 40 vehicles. If you want to deal with a non pushy and honest used car dealer, go see Zack at Lava Motors! We honestly can’t say enough good about him and our experience.
Our response: Thank you very very much for your business it was pleasure and honor doing business with you guys you’re a wonderful family and I’m glad I did business with you thank you for the trust and thank you for the great review please if you need anything anytime you will find us at your service enjoy the jeep and thank you again for everything Sincerely Zack
We recently purchased a car for our daughter at Lava Motors. We shopped around at several other places, and we ended up back at Lava Motors. We did not find another used car dealer with the selection of quality used cars at a fair price. Zach was very helpful and sincere. Zach was very concerned about our daughter getting a reliable and safe car. He did everything he said he would and more. I recommend Lava Motors to anyone looking for a used car. Great experience!
Our response: Thank you very very much for your business it was a pleasure dealing with you and doing business with you you’re a great family and i am glad you find the right car for your daughter please if you need anything anytime we are here for you just let us know and again thank you for your trust on us and thank you again for giving us the business we really appreciate it sincerely Zack
Good place to purchase a vehicle
I purchased a 2008 Subaru Tribecca. The owner (Zach) was very nice, not pushy and gave me time to think about my purchase. He understood that purchasing a vehicle was a serious decision that was not to be taken lightly. When I picked up the vehicle it had been detailed inside and out, and I was very satisfied. It would have been nice if it had a full, or even a half tank of gas. However it wasn't too bad, it was just below the half mark. Anyhow, the vehicle has been running great so far. I have had it now for about three months. He even replaced the brakes, for me before I picked it up. I do recommend purchasing a vehicle here. I haven't had the best experiences with my previously owned vehicles that I had purchased in the past. But I have a good feeling about this one. I would come back here for my next vehicle
Our response: Thank you very very much for your business we appreciate it and honestly it was great doing business with you and honor sorry for not Filling the tank I don’t know how my guys they didnt pay attention for that but I would make sure to talk to them about it and make sure next time dont happen .thank you for letting me know I really appreciate .I promise you if you would stop by anytime I will fill the tank for you we are really sorry again ,thank you again for everything and thank you for the trust and please if you need anything we are here for you Sincerely Zack
The staff was very friendly and helpful. They we not pushy and did not try to sell me something more expensive than i could afford. The buying process was very easy and quick. Lava Motors will definitely be the first place I go to next time I need a vehicle.
Our response: thank you very much for the business we really appreciate it it was pleasure and honor doing business with you please if you need anything anytime we are here for you thank you again for your trust sincerely Zack
I WOULD TO THANK ZACK AND HIS TEAM FOR MY BMW X5 LAVA MOTOTS is a great place to buy a car. so if you are looking for your next car or suv LAVA MOTORS HIGHLY RECOMMENDED I WOULD LIKE TO THANK PERSONALLY ZACK being a man of his word and treating me like family overall awesome guy
Our response: Thank you very very much it was pleasure doing business with you I’m a glad you’ll found the right car for you and I’m glad you’re happy with us thank you again for everything for the business and for the trust on us and please if you need anything anytime just let us now Sincerely zack
10 Stars **********
My wife and I were in search of a first car for our son. Fortunately for us, a co-worker referred us to Lava Motors. The entire staff Zack, Mo, Dominique, Steve were very professional and went out of their way to make my sons first car (2007 Hyundai Tiburon) buying experience a great one. I can't say enough about Lava Motors, stop in and you will enjoy the same experience as we did. I won't go anywhere else from now on.Thank You Lava Motors!
Our response: Thank you very much guys for your business it was honor doing business with you you’re a great family and I am happy you like your new car hope you enjoy it and please if you need anything I need time we are here at your service just let us know sincerely Zack
Zack runs a good business and is very honest and helpful. The buying experience was smooth. Definitely recommend.
Our response: Thank you very very much for your business it was pleasure And honor doing business with you thank you for your trust on us and please if you need anything anytime we are here to assist you thank you again and enjoy your new car sincerely Zack
Lava motors. Wow a great place to buy a car. I looked at a volvo s40 on Easter. When i first look at it i said i don't know. Went back and test drive with my daughter's. The car surprised me. Volvos are my favorite cars. My wife said get it. You deserve it. Zack the owner and his staff were the most amazing people i have ever met making a purchase. Words can't explain my experience. Thank you Lava motors. I love my car
Dexter Ettienne Modeste
Our response: Thank you thank you very much for your business it was pleasure and honor doing business with you thank you very much for the five stars review thank you for your trust aon us please if you need anything anytime please let us know thank you again and again Sincerly Zack
Lava Motors is by far the best place to buy a used car. The entire staff is professional and honest. Dean the mechanic was excellent. I spoke to him about my concerns and he addressed them immediately. He was upfront about what the car needed and worked with us to get certain repairs done. Dominique was amazing as well. She took care of us and made us feel at home. My wife Tammi and I were treated as we were part of Zack's family everyt time we were there. We love our Subaru and we tell everyone we know to visit Lava Motors. Thank you Zack for the way you do business. You have a lifetime customer. Keep it up and you will go far in life. Thanks bro. We will definitely buy all our vehicles from you.
Our response: Thank you very much for your business it was honor and pleasure to meet you guys and doing business with you please if you need anything just let us know thank you again for everything Sincerely Zack
One of Kind!
My 18yr old son purchased his 1st car from Zach and I had a hard time explaining to him that this experience of dealing with a kind, informative and caring individual is not the norm. Zach took care of an issue that came up with the car with no hassle, no attitude and wanted to make sure we were happy with the car. Paperwork process was seamless and fast, everything was ready for us to sign when we got there and we finished in less than 30 minutes. There is no doubt that we will be back again. Thank you very much!
Our response: Thank you very much for your business and trust it was pleasure doing busniess with you and honor to meet you you are great family please if you need anything anytime just let me know thank you again Sincerely Zack
Fantastic and honest dealership! Great experience, new friends!
Zack, thank you! Not your normal used car salesman. He is by far the most honest person in this business. I originally agreed to buy a vehicle. Once he did his own personal inspection he found a major issue with the frame. He didn't sell me the car and risk putting not only my safety at risk but my family's as well. He promptly found another replacement and it was an upgrade! Will definitely buy from him again when in the market for another car. If all dealers worked like Zack the industry would have a better reputation. 6 star rating. Thanks!
Our response: Thank you very very much my for your business its pleasure and honor to do busniess with you .you are great family and i am luck and proud to meet people like you ,please if you need anything anytime just let me know i will be alwayes at your service ,thank you for your trust on us and please say hi to the old man . Sincerely Zack
Zach Ezzeddine Lava Motors, L.L.C. 5 River Road, Canton, CT 06019 Dear Zach Ezzeddine, First, I’d like to say thank you! Thanks to you and Dominique for making this car buying experience a pleasure. One thing I always hated doing was shopping for a car. The car industry and especially used car dealers have a well deserved reputation and it isn’t pleasant. I always thought of used car dealers/salesmen as having their own circle in “Dante’s Inferno.” You are by far the exception to this rule. You restored my faith in humanity. To know an honest used car salesman is like owning a unicorn. You are that unicorn in the car business. I appreciate your honesty and professionalism. You found an issue, a serious one, and didn’t sell me the vehicle. To put aside profits over safety is admirable. I sincerely appreciate what you did. You still found a great car for me at an incredible price. When I am in the market again for a car, you will be getting a call from us. I will recommend you to family, friends, and acquaintances alike. After this experience I consider you a friend. Please continue to be that “good guy” in the car business and you will sell many, many cars!
Our response: Thank you very much for your busniess it was pleasure and honor for us thank you for your trust you are amazing people please if you need anything anytime just let me know thank you again Sincerely Zack
great place nice people
i call Dominique about a car, for my wife.she was very profesional,when i get there Zack(the owner) make me feel like he knows me for ever,he get me the keys of the car and me and my wife test drive the car,i put some money for them hold the car for me,and they hold it for almost 5 days,these people are amazing,i hope that next time i buy a car they have what i wan becuse they work for they customers and great service
Our response: Thank you very very much for your busniess its was pleasure doing busniess with you thank you for your trust and we are glad you are happy and satisfied please if you need anything anytime just let us know Sincerely Zack
Great Cars and Great Service
Zack and his team are a cut above. Very courteous and honest. They will tell you the truth about a car even when it does not benefit them. Zack cares more about his reputation than the deal. We got a great car at a fair price and they were fair and easy to work with. Highly recommended.
Our response: Thank you very much for your busniess it was pleasure doing business with you guys and honor to us to meet great people like you .thank you for the trust and we will be always at your service Sincerely Zack
No one wanted to help me out. Then I met Zack and Dominique. They made what was a painful experience very enjoyable. They went above and beyond to get me into the car I wanted. They kept me informed and answered every question. I picked up my Audi A4 today and couldn't be happier. I have found my new dealer for cars and will be recommending Lava motors to everyone
Our response: Thank you very much for your busniess and glad we made you happy and glad to see you driving the new audi thank you for your trust on us and please if you need anything just let us know Sincerely Zack
This was the best buying experience I ever had. Dominique and Zack were awesome. I test drove the car on a Thursday and picked it up that Saturday. I told Zack I might be running late and he was more than happy to wait for me if needed. When he says whatever you need he really means it. Great people and great deals on vehicles. Truly an awesome buying experience. Very honest upfront so there is no need to haggle or anything. They make you feel like family. They call you when they say they will. Next time I know someone looking for a great deal on a vehicle I am recommending them!
Our response: thank you thank you very very much for your business it was pleasure an honor to do business with you ,thank you for your trust on us please if you need anything anytime just let me know Sincerely Zack
Zach and his team at Lava motors are absolutely teriffic to deal with. Bought a car for my son and they made it so easy. Couldn’t be happier giving my business to a local dealer. Anything needing done to the car Dean sorted it out. Would highly recommend Lava for a buying experience and peace of mind. I will definitely use Zach and his crew for any future purchases.
Our response: Thank you very much for your busniess we are honored to have you as customer it was really pleasure to do busniess with you guys and thank you for your trust on us we really appreciated please if you need anything anytime guys just let us know thank you again for everthing Sincerely Zack
BEST PLACE EVER
I absolutely love lava motors, zack is the kindest man ever who really wants to see you in a good car. I promise you, you wont regret buying a car here. Great prices, great people:) much love - Sonia
Our response: Thank you very much guys for your business its our pleasure doing business with you .enjoy your new car and please if you need anything font hesitate to call us we are here for you .thank you again for everything and thank you for your trust Sincerely Zack
I highly recommend Lava Motors in Canton. Zach and his staff are amazing. The selection of vehicles are second to none.We bought 2 cars The past two months. The process was easy. Zach is honest and professional. He stands behind the quality of his cars. I would not hesitate to return when we buy our next car.
Our response: thank you very much for your busniess it was pleasure doing busniess with you guys and proud to meet people like you thank you for everything
OUTSTANDING EXPERIENCE BUYING A CAR
Zack and the LAVA MOTORS team found a little beauty, a reasonable and safe truck for my daughter. Zack was amazing to us through the process, not any pressure, just the right kind of matchmaker putting cars with people who need them. I felt confident with doing business with him and his capable and hardworking staff every step of the way. Thank you Zack, I recommend this business to all. Dominique was very helpful and clear throughout the paperwork portion. That was also a big deal to us, thank you!
Our response: Thank you very much for your business it our pleasure and honor to do business with you hope you enjoy your new car and please if you need anything feel free to call me thank you again for everything Sincerely Zack
Beyond Excellent Service
This is an EXCELLENT place to buy a trusted used car. I just woke up and peeked out the front window to see if it was real, or did I imagine that yesterday I got my first car from LAVA Motors in Canton. Thank you Zack! It's true! IThere she is! I got a used 2001 Black Toyota Tacoma. Great looking,and a very safe and reliable car. The buying process was very quick and easy for me and my mom! Zack, Dominique, and the staff who did the detail and emissions and checked it all over were extremely helpful and supportive to us at all times. They helped my mom pay for it with a really good deal. The car looks beautiful and came with a half a tank of gas in it already. Would 10/10 recommend for purchasing a used car! Zack is the best!
Our response: Thank you very much guys for your business its our pleasure and honor to do business with you .you are amazing family and i am happy i found your pic-up truck you are looking for and i glad you like your truck and you are happy with it .thank you again and again guys for your business and for everything and please if you have any Qustion or you need anything just let me know i will be always at your service Sincerely Zack
BEST CAR BUYING EXPERIENCE EVER !!
As you know, car buying can be a stressful experience....... pushy salesmen, dishonest dealerships, rude customer service...... but not here ! Zach and his staff go above and beyond to make their customers happy. My 16 year old daughter loves her first car . ( 2007 VW Passat ) It was in great condition for a great price. It was near closing time when we purchased it . Zach said to come back the following day and it would be ready to go. When we arrived, the safety check was completed, oil changed, washed and detailed, gassed up, registered, plates on and paperwork completed! A couple signatures and we were on our way. Fantastic experience and will definitely return for another car in the future. Thanks Zach and Dominique !! ??
Our response: Congrat guys for your car and thank you very much for your business it was pleasure doing busniess with you and honor . Please if you need anything just let us know we are alwayes we will be here for you thank you again for your trust and business and good luck with your new car . Sincerely Zack
Lava (ZACH) is a no pressure to purchase dealer that does what they say they are going to do. I have never purchased a car from a used car dealer but would definetly purchase from ZACH AGAIN
Our response: thank you very much for your busniess its pleasure for me and my team to do business with you and glad your like your car .thank you for your trust and again it was honor for us to meet and do business with you ,please if you need anything dont hesitate to let us know .thank you from lava team Sincerely Zack
Great Car, Great Price, Great Service!
I was looking for a safe, reasonably priced used car for my kids to drive. Zack listened to what I wanted and helped me find a solid car in my price range. They made the whole process so easy from sales and service to completing the necessary paperwork. Zack and his team treated me like family, were eager to please and made the car buying experience very enjoyable. Best of luck to you guys. Keep up the good work!
I've been searching for a car for 4 months which was a pain staking process as I knew that the right car was out there. Patience paid off, Zack not only delivered a dream car (04 Audi A4 wagon) but exceptional customer service. His whole staff makes car buying less stressful. Good prices for amazing cars. Don't waste your time looking anywhere else, Lava Motors has it all.
Our response: Thank you very very much for your business its honor for me and my team to do business with you guys i am very happy you like your car and our service Thank you again for your trust on us and we promise you we will be always there for you guys if you need anything please don’t hesitate to let us know we will be glad at anytime to assist you ,thank you one more time for your business and good luck with your purchase Sincerely Zack
Lava may be the best place to buy a used car!
We noticed a car online and drove down from Mass to Connecticut to check it out. I was skeptical at first, thinking the price was too good to be true. The car was in great condition with new tires, brakes and converible top. The price was unbelievable too! Zach, the owner, treated us like he was selling the car to family! He went above and beyond to accommodate our needs! Thanks Zack! We love our new car and made a new friend! See you again soon.
Our response: thank you very much for your business it was pleasure an honor to do business with you guys i am glad you found the car you love enjoy your Mercedes and thank you again for your business and please if you need anything just let us know have wonderful week Sincerely Zack
Happy, Happy, Happy my wife is! So that makes me Happy!!
My wife needed a safe winter vehicle to drive as she has a yellow Ford Mustang and every year in November this baby goes in the garage, and the winter vehicle she used last year was a 1993 Ford Exployer, it was not safe anymore for her to drive so we donated it to Wheels For Wishes they benefit Make-A-Wish in Connecticut and what they sell it for at an auction goes to the Make a Wish foundation. So now I was on the hunt for a vehicle for her, that was safe and affordable...Her wishes were that she wanted a Yellow Jeep, she loves the color yellow and likes Jeeps, boy I had my mission cut out for me - it almost seemed impossible. Well, guess not, I found it on the internet after 2 months of searching. The dealer was Lava Motors, I immediately went there and looked at it. He just purchased it so the day I saw it, he had only had it for a few days. I took pictures of it, as well as showed her the amazing pictures Zack posted on the internet and showed my wife, she LOVED it! I then brought her there to see it and the rest is history. S O L D... But it does not stop there, Zack Ezzeddine, the owner was amazing, very, very helpful, he is a owner that is not out for the $$, his most important factor as being a owner/salesman, is he wanted us to be 100% happy with the vehicle, no rushing on his part at all, it was in our ball park, so we inspected it - then test drove it, we found a few things that needed fixing, he went above and beyond in fixing them, and detailed the vehicle for us. Again, when we picked it up, he wanted to make sure we were satisfied. We took it home and brought it to a family member who has a business for repairing vehicles, he went through the vehicle and found a few things that needed to be fixed. We brought it back to ZACK and he said he wanted us happy and most important SAFE. So he said we will fix it. Again, his most important factor was to make sure we were SAFE, and happy with his services. All I have to say is, If you go to LAVA Motors,you will be very pleased with him/and his employees, their honesty and service to you as a customer. Thank you Zack my wife is very, very happy, loves her vehicle, and says the yellow color of this jeep brings her much happiness, she is so happy that I found it! You know the saying....Happy Wife, (of 41 years) Happy Life! You and your company are the BEST! Thank you!
Our response: Thank you very much guys for everything it was pleasure doing busniess with you guys and i am lucky to have customers like you i am very happy you like your jeep and enjoying it you are great family and deserve the best it was really honor for lava motors to do business with you guys thank you again for your busniess and trust have great week
Best experience ever.
To be honest, I hate shopping for used cars because of the characters you have to encounter and high potential of hidden problems. Enter Zack from Lava Motors. Completely opposite experience. This was more like buying a car from you brother or your dad passing it down on to you. I think major car brands should send their people to watch Zack deal with the customers so that they can learn a thing or two and raise the quality of their dealerships customer service. When Zack sold us the car he didn't just take the money and handed the keys, he made sure we are very comfortable with the purchase, he spent his time with us without rushing us to a decision. He was completely open and showed us every bit of the documentation. He made sure the car is safe to drive by installing new pads and rotors, new tires, he did oil and filter using the correct grade of oil (was expensive German synthetic oil in our case - we bought BMW 535xi), he even provided copies of all the receipts for the materials and parts he installed. Amazing experience. One word of advise though - when you come to Lava Motors, be ready to make your decision. He moves cars so fast it might not be there in an hour any more. Thanks Zack, when we need another car we'll be knocking on your door again!
Our response: Thank you guys for your business it was pleasure and honor doing business with you hope you enjoy your bmw and please if you need anything just let me know it will be honor to assist you guys thank you again and again for your trust and for your business we are lucky to have customers like you have wonderful evening Sincerely Zack
Quality Vehicles and Excellent Service
Zack and his team are a great group of folks to deal with. I recently purchased a car from Zack. Zack had exactly what I was looking for. I wanted something fun to drive and affordable. My entire experience (ie vehicle history, test drive, inspection, purchase and delivery) was fantastic. My car was detailed and ready to go as promised. At delivery, Zack said to call with any questions and he meant it. I've called Zack after the purchase and he has been very helpful, going above and beyond my expectations. I highly recommend Lava Motors if you want a quality, reasonably priced vehicle.
Our response: thank you very much for your busniess its honor and pleasure doing business with you guys thank you for evething and we are glad we met your expectation enjoy your new car and please if you need anything let us know thank you and have woundefull weekend
I went to Lava Motors after an enthusiastic recommendation from my local car mechanic. From the minute we stepped onto the lot we were pleased. We met Zack- the owner- when he came out to shake our hands and see if he could help us. We had been on the Lava website a few times and had an idea of the cars we wanted to see. We felt no pressure from anyone there, only helpful guidance and answers to our many questions. We test drove a beautiful Volvo XC70 that was immaculate inside and out and I was sold. Of course my SO had to know all about the important stuff and the potential issues the car had. We were informed of the CarFax, the vehicle's history and of the few fixes that had to be taken care of and all of it was done by the next business day! After one more test drive and a thorough play-by-play of the exact work the mechanics had done we paid and left with the car. From the office to the lot everyone was kind and helpful and I am pleased to say "Welcome to the neighborhood Lava!". They are a class act and I highly recommend Lava motors if you are looking for a new-to-you car.
Our response: Thank you for your busniess its was pleasure and honor for me to do business with you guys you are great family and we are very happy we met your expectation thank you again and enjoy your volvo guys and please anytime if you need anything just let me know have wonderful weekend Sincerely Zack
Zack was a class act. Bought a car this weekend. I decided Friday and was ready next day. He is courteous, confident in the quality of his inventory and has great people working with him. He took care of us and I recommend this place without reservation. Don’t look anywhere else. Lava motors is the place!
Our response: Thank you very much for your busniess it was pleasure to do business with you and honor thank you again and again for everthing and please if you want anything please let us know Sincerely Zack
We recently purchased a used car from Lava Motors. Zach and Moe were professional and extremely helpful. They went out of their way to make sure we were happy and provided great service. We would highly recommend them to anyone and will be sure to go back.
Our response: thank you guys for your busniess it was pleasure and honor doing business with you please if you need anything anytime please let me know thank you again for everything Sincerely Zack
Lava Motors Review
Wanted to thank Zach and his staff at Lava for finding my daughter a great car. Initially, looked at another vehicle that she liked that was sold. He found us another car in 3 days that was even a better car and a better deal. We were very pleased with our purchase. Thanks again.
Our response: We all thank you for your business you are great family and it was pleasure and honor doing busniess with you guys thank you again for everything
Zack and his team are outstanding. This was by far the most relaxing car buying experience I've ever had. They offer great vehicles and stand behind what they sell. Definitely recommend Lava Motors!
Our response: thank you very much for your business it was pleasure doing business with you please if you need anything just let me know thank you again Sincerely Zack
I was looking for a while for jeep and then i saw an add for jeep wrangler at cargurus i sent an email within a mint i had respond back i went there and the service was great friendly atmosphere great people to do business with thank you everyone at lava motors i will highly recommend lava motors
Zach was extremely helpful and made the purchase process smooth and easy. He made sure the vehicle was properly serviced before delivery and I am very happy with my experience.
Our response: Thank you for your business it was honor for lava motors to have you as customer thank you again and again Sincerely Zack
I was passing by..i see a subaru i..i went to check it ..its so clean ...they are really professional...they know how to make customer happy and satisfied.. if u want a good car with professional service check lava motors...
Our response: Thank you very much for your business it honor to do business with you Sincerely Zack
I was looking online for 2010 jeep... the chat team helped me online took my information..next hour i got a phone call back..i went there the jeep is almost new ..the owner showed us the carfax went to test drive the car...its almost brand new...im s happy customer i recommend doing business with lava
Our response: Thank you very very much for your business it was pleasure doing business with you guys Sincerely Zack
Im so about buying cars..i searched on line for the past weeks to purchase a new car for my son ... im glad i did business with lava motor...i went there to check on one of the cars ..it was almost new...the owner was professional... he explained about all the car details... he did the safety check and the emission.next day we picked up the car...i recommend this to others...thank u lava motors
Our response: It was pleasure doing business with you guys and we are honored to meet you and doing busniess with you thank you Sincerely Zack
pristine service from start to finish
coming from someone who has had multiple experiences in the automotive industry with a family background in the service field I can personally attest to the attention to detail that lava motors and the owner zack has for each and every one of his clients. I had originally visited his place of business looking at a specific vehicle but after conversation with zack he steered me in proper direction of a car that personally fit my needs top to bottom. whereas most salesmen are just looking to close out that deal zack had my best interests in mind and made it evident, giving me a stress and worry-free experience from start to finish. if you're looking for an affordable, mechanically sound, brand-new quality used car seriously look no further than lava motors and zack personally, you will not be disappointed. and just as a testimony to his attention to detail, before i drove off the line with my fantastic new car he put in all new brake lights, waxed and buffed the hood, and made sure everything was secure around the car. I will definitely be back, thanks to zack and everyone at lava motors in canton, CT!
Our response: Thank you very much for your business you are great customers and we are honored at lava motors to do business with you guys Sincerely Zack
Great Cars and Outstanding Owner and staff
Purchased a car from this dealer. Owner Zack is a stand up guy that stands behind his car. Quality cars in the lot and he has the best prices. No need to haggle cars are priced to sell with a warranty. Will buy again Highly recommend
Our response: Thank you for your business you are great family and it honor for us to do business with you thank you Sincerely Zack